Privacy Policy

1. Information We Collect

We may collect the following categories of information when you register or use our services:

• Personal details such as name, date of birth, gender and marital status
• Contact information such as email address, phone number and residential address
• Profile information including photographs, occupation, education, family details and partner preferences
• Account credentials, including a securely stored password
• Technical data such as IP address, browser type and device information collected automatically

2. How We Use Your Information

We use the information you provide to:

• Create and manage your Milana profile
• Suggest and display compatible matches
• Verify the authenticity of profiles and prevent fraud
• Communicate with you regarding your account, matches and support requests
• Improve our website, services and user experience

3. Information Sharing

We do not sell your personal information. Profile details are shared with other members only as necessary for the matchmaking service, and sensitive contact information (such as phone number and email) is shared only after mutual interest or your explicit consent. We may share limited data with trusted service providers who help us operate the platform, subject to confidentiality obligations, or when required by law.

4. Data Security

We implement reasonable technical and organizational measures — including encryption, access controls and manual profile verification — to protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how our site is used. You can control cookies through your browser settings; disabling cookies may affect certain features of the site.

6. Your Rights

You may access, update or request deletion of your profile information at any time by contacting us. You may also opt out of promotional communications while continuing to receive essential service-related messages.

7. Data Retention

We retain your information for as long as your account remains active or as needed to provide our services. If you deactivate your account, we may retain certain data as required for legal, security or fraud-prevention purposes.

8. Children's Privacy

Milana's services are intended only for individuals who are of legal marriageable age as per applicable law. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of Milana after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Milana Matrimonial Services
D356 Biplabi Jyotish Joyardar Sarani, Kolkata 700017
Email: support@milana.com