Legal

Terms & Conditions

Last updated: September 1, 2026

Welcome to Milana. These Terms & Conditions ("Terms") govern your access to and use of the Milana website and matrimonial services. By registering for or using Milana, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be of legal marriageable age as prescribed by applicable law to register on Milana. By creating a profile, you confirm that you are legally eligible to marry and that all information you provide is accurate and truthful.

2. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current and complete information during registration and to update it as necessary. Milana reserves the right to suspend or terminate accounts containing false, misleading or incomplete information.

3. User Conduct

When using Milana, you agree not to:

  • Post false, misleading or defamatory information about yourself or others
  • Harass, threaten or abuse other members
  • Use the platform for any commercial, promotional or fraudulent purpose
  • Upload obscene, offensive or unlawful content
  • Attempt to gain unauthorized access to other members' accounts or data
  • Create multiple or duplicate profiles for deceptive purposes

4. Profile Verification

Milana makes reasonable efforts to verify member profiles, but we do not guarantee the complete accuracy of information provided by users. Members are responsible for exercising their own judgment and diligence, including independent verification, before making decisions based on interactions with other members.

5. No Matchmaking Guarantee

Milana provides a platform to facilitate introductions between prospective life partners. We do not guarantee that you will find a match, and we are not responsible for the outcome of any relationship, engagement or marriage arising from use of our services.

6. Fees and Payments

Basic registration on Milana is free. Certain premium features or services, if offered, may require payment. All applicable fees will be communicated clearly before purchase, and payments are generally non-refundable except where required by law.

7. Intellectual Property

All content on the Milana website, including text, graphics, logos and design, is the property of Milana or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or use our content without prior written permission.

8. Suspension & Termination

Milana reserves the right to suspend or terminate any account, at its sole discretion, that violates these Terms, engages in fraudulent activity, or poses a risk to other members or the platform.

9. Limitation of Liability

Milana is not liable for any direct, indirect, incidental or consequential damages arising from your use of the platform, interactions with other members, or reliance on information provided by other users. Use of the service is at your own risk.

10. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of Milana after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

12. Contact Us

For questions about these Terms & Conditions, please contact us at:

Milana Matrimonial Services
D356 Biplabi Jyotish Joyardar Sarani, Kolkata 700017
Email: support@milana.com